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Customer Service Advisor



The hours are 35 per week.
Monday to Friday, 9am – 5pm.


Do you want to work for a company that provides you with a fun and vibrant working environment, who supports you with training and development opportunities and encourages reward and recognition? They pride themselves on being number 4 on the top 30 big companies to work for in the UK. They have lots of fantastic benefits and bonuses to working for them.


This is a fantastic opportunity to join a dynamic, fun and vibrant office. You will receive top quality in-house training and you will be supported every step of the way. There is excellent potential to progress your career and encourage your personal development and experience with the ability to gain qualifications while you work!


  • To receive and respond to incoming calls in relation to quotations, queries, and complaints
  • Speaking to new and existing customers over the phone
  • To gather information from clients to assess their insurance needs and providing resolutions where possible.
  • Ensure positive relationships with insurers
  • Accurate data entry
  • Problem-solving
  • Work towards targets


  • Excellent communication skills
  • Confident phone manner
  • The ability to build rapport
  • To work effectively as an individual and as part of the team
  • The ability to work under pressure
  • Able to prioritise work load

Job Reference : ASR 0002

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T : 01892 55 33 55