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Insurance Product Support Analyst

Sevenoaks area, Kent
Salary: £19,000 - £24,000 + benefits
Permanent

***Due to the office location, you must be able to drive to work*****

Are you an analytical person with an inquisitive mind? Do you have experience working within an analytical role and enjoy getting to the bottom of a problem? If the answer is yes then you may be the perfect candidate for our Product Support Analyst position.

About Our Client

My client is a leading and expanding motor insurance group who are renowned for their staff reward and recognition, and are ranked highly in The Times Top 30 Big Companies to work for. They are currently recruiting for an Insurance Product Support Analyst to join their expanding team in the Sevenoaks area.

The Role

The successful candidate will be responsible for the creation and maintenance of product and point of sale documentation specifications. You will also be responsible for the maintenance and quality management of electronically traded business, MID interface processes / failures and provide operational support to the business.

The day to day would include the following:

  • Conduct root cause analysis of all EDI / MID failures, ensuring full resolution is achieved
  • Identify and resolve business user issues on internal systems to ensure they are operating correctly and efficiently on a day to day basis
  • Meet performance targets to deliver against agreed objectives, KPI's and service levels
  • Assist in the delivery of departmental procedures and ensure they are maintained / updated on a regular basis
  • Maintain knowledge of industry standards and market intelligence regarding product distribution and operation of products at point of sale
  • Develop and maintain required test plans / scripts and execute in appropriate test environments

The ideal candidate

Will ideally have 1-2 years' experience in an analytical role in any industry or some form of analysing data and finding problems and resolving them.

What's on offer?

  • Competitive base salary of £19,000 - £24,000 depending on experience, coupled with an excellent benefits package.

If you feel you have the right experience and want to be part of an award winning company, please apply today or call for more information.

Job Reference : ASR 0008

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