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Intelligence Analyst – Motor Insurance

Tunbridge Wells, Kent
£16,000 - £18,500 + Benefits

My client is an innovative and entrepreneurial group of companies specialising in Motor Insurance Services, who are very proud to have been feature highly in the Sunday Times Best Companies to Work For, for the 4 years running, achieving Investors In People ‘Gold’ and ‘Champion’ statuses.

Due to continued growth, they are currently seeking analytical individual to join Fraud Intelligence Team based in Tunbridge Wells. The Intelligence Analyst will proactively help to reduce the company’s exposure to Motor Insurance Fraud through the affective assessment and handling of financial crime intelligence.

Your role will be to analyse a wide range of data from a variety of sources to assist in identifying fraud rings and their key entities and evaluate the threat to the business and direct investigations in line with organisational processes and objectives.


  • Collate and validate intelligence and evaluate the reliability of sources and credibility of information
  • Undertake background enquiries and analysis on suspect motor claims/policies and fraud rings to build up an intelligence picture
  • Deliver information in formal reports
  • Screening suspect motor policies and claims against known fraud indicators and other risk factors and thereafter identifying cases where analysis and investigation is required
  • Analyse data using specialist data mining/fraud management software and a variety of desktop tools as well as various internet checks and databases to assist with profiling and to determine the direction of the investigation
  • Oversee and/or take part in system search trials
  • Maintaining close links with teams within the Counter Fraud Department to ensure effective processes are in place for the co-ordination of cross divisional enquiries/operations
  • Assist in making sure the team is the hub of all Counter Fraud intelligence for a seamless process
  • Assisting with the production of Fraud Statistics, Management Information and Root Cause Analysis
  • Attending market intelligence forums to ensure awareness remains current and provide updates to the Intelligence Team and other areas of the business where relevant
  • Assist the Administrative staff in processing the incoming Intelligence as and when necessary
  • Developing and maintaining effective relationships with colleagues and business partners
  • Pro-actively managing personal training and development requirements
  • Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail and letter
  • Continuously promote and adhere to our Customer Charter promises and Visions & Values
  • Where applicable, to adhere to Company processes with regard to FCA compliance and Treating Customers Fairly; and
  • To ensure that DPA, FCA, TCF and other regulatory requirements are met.

Skills Required:

  • Self-Starter
  • Strategic Thinker
  • Excellent Microsoft Office skills, including Excel
  • Experience of insurance fraud an advantage
  • Data analysis experience desirable

The company offers, a highly competitive remuneration package, excellent benefits and fantastic opportunities for personal and long career development in a rewarding environment working for one of The Sunday Times best companies to work for in the UK.

Job Reference : ASR 0009

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